Tag Archives: how to use social media

Are you Consuming Info like a Batch of Greasy French Fries?

14 Jun

by Erin Al-Mehairi, owner, Addison’s Compass Public Relations
*Article printed in May/June issue of North Central Ohio Events Magazine
http://www.ncoeventsmagazine.com/pdfs/EMAG2_WEB.pdf

There is no denying that we are a society of consumption. In America, we consume well over $100 billion of fast food each year, 156 pounds of added sugar, almost 600 cans of pop per person on average, and 375 million gallons of gas per day. We consume things quickly, leaving no second to spare.

Just as we consume fast food in our car on the way to our next scheduled appointment, we also consume information at what seems like the speed of light. We consume articles online via our smart phones and check out breaking news on Twitter before it even gets to the nightly news or before we can turn on CNN.

In a matter of minutes, we read breaking news, check our email, respond to a text message, scroll through our Facebook newsfeed, and schedule a meeting in our calendar.

As social networking and the use of social media has developed, our skills sometimes haven’t been able to catch up. We have more and more friends and followers, as well as fan pages, to view information on. We scroll and scroll through the feeds, consuming as much information as we can. We begin to read it as if it were a book, forgetting the entire human element that is so integrated into the success use of it.

That’s right, we forget that most of the feeds are written by people in our lives who have taken a minute out of their time to inform us about their lives, recommend a product, or share a link with great information. We forget it is not just a computer, and then we forget to respond.

The premise of social networking is just that — “being social with other people (social) in order to get to know them, their lives, their charities, their services and connect and support one another (networking).”

Keeping that in mind, that means that we shouldn’t just scroll and read without ever offering back a word of encouragement, recommendation, dialogue, or testimonial. We should take the time on product or business fan pages to say what we like and what we don’t like (just make sure it is constructive criticism) and use it as a platform to connect with brands and businesses we like. We should be an active player in the process, not just consumers who throw away information like we throw away Big Mac wrappers.

Here are a few tips to assist you with your interpersonal skills on social media:

1. Respond to people’s comments. Whether on your own personal page, a fan page or to a tweet, please respond to the comments that people take the time to make. For businesses, respond whether they are positive or negative. Responding to negative comments can turn the situation into a positive because it shows you care about your customer and finding solutions to their issues. Don’t ever delete their comments or block your wall so customers can’t write to you.

 2. Start conversations. Ask your friends or fans questions about themselves or about something that relates to your brand or product. Initiate dialogue with them and don’t be shy. Being open and aware makes you trustworthy. On Twitter, start chats and use a #hashtag to talk about subjects that interest you.

3. Ask a question or post a poll. Facebook just made it even more fun and engaging to do this. On a personal level, it is fun to ask your friend’s favorite 80’s movie and from a business perspective, you may be able to garner the interests of you clients to help you better sell your services or products. Either way, it engages your audience.

There are many more keys and skills to utilizing social media networking and marketing in a more successful manner. Seek out information and remember to not just consume it, but put it to use.

We’d love to have you initiate conversations with us: www.facebook.com/addisons.compass, http://www.twitter.com/ErinAlMehairi, http://www.twitter.com/tbusbey, www.linkedin.com/in/erinalmehairi, http://www.linkedin/in/timbusbey.

Social media marketing – Let us guide you on your excursion

6 Apr

by Tim Busbey, owner, Addison’s Compass Public Relations

Social media is the fastest growing section of the Internet. In 2010, Facebook’s 600 million users spent more than 49 billion minutes on the social networking site. This was an increase of 80 percent, according to comScore’s “The 2010 Digital Year in Review” report. Experts are predicting a similar spike this year. Twitter has grown to an estimated 190 million users in less than five years. The latest social media trendsetter, Foursquare, boasts nearly 7 million users after less than two years.

In spite of this exponential growth in social media usage, many businesses have been slow to incorporate social media into their marketing plans. The reasons often have to do with lack of staff or budget issues, or concerns about how social media can benefit their business. However, using social media to effectively get the word out about your business and build relationships with potential customers doesn’t have to be cost-prohibitive or take a whole team of marketers.

Social media marketing is about building relationships with your customers and potential customers. A professional writer can help you reach out to cyberspace and convey your company’s message in a clever, unique, memorable way that will keep people coming back for more, and help build a level of trust with them – a key factor in driving sales.

At Addison’s Compass, we offer 3 social media packages, tailored to fit the social media marketing needs of any business. We will help your business get moving in the right direction.

Our 3 packages are:

The Straight and Narrow 
The Scenic Route
The Super Highway

Call us or email us to find out how we can put our collective 25 years of writing and marketing experience to work for your business. You can reach Tim at tim@addisonscompass.com or 419-565-5823, and Erin at erin@addisonscompass.com or 419-651-7934.

Associated Press (AP) Announces New Changes in Tech Terms

24 Mar

By Erin Al-Mehairi, owner Addison’s Compass Public Relations

We both remember distinctly sitting in our Journalism classes (at Bowling Green State University for Tim and Ashland University for Erin, both in Ohio) and having to memorize the AP (Associated Press) Style Book. It was a task, especially when taking numerous other English classes which taught you the complete opposite of your Journalism writing classes in regards to punctuation and so forth! However, it paid off as we both have used it every day in our respective fields, with Tim working in the newsroom and Erin working as a PR professional preparing materials for the media.

Each year AP evaluates new terms and how they’re used and predominately written by people, and though usually strict with their way of writing, do send out several changes a year. Current changes are more often than not with tech terms as technology and its use of writing spirals a mile a minute.

Currently changed as of the end of last week, is one they held fast and firm to for a very long time. They changed the use of e-mail, with a hyphen, to just email. This reflects common usage, as well as does removing the space between the words cell phone, making it cellphone and smart phone, making it smartphone.

These are common words we use every day in writing for the web and will make writing smoother and easier especially in typing on a smartphone or i-pad. Speaking of the web, remember last year the AP changed the ever held Web site to website. It seems one-word, no capitals is the new “in” way to write.

In the AP style book, which can be found in online form and even on your phone in the form of an app for i-phone, lists the definition for emails as such:

email — Acceptable in all references for electronic mail. Many email or Internet addresses use symbols such as the at symbol (@), or the tilde (~) that cannot be transmitted correctly by some computers. When needed, spell them out and provide an explanatory editor’s note. Use a hyphen with other e-terms: e-book, e-business, e-commerce.

Some other common techie terms you may mistake when writing for media are below, written in AP style for your reference:

cyberspace
webmaster
website
Internet
webcast
database
home page
intranet
logoff
online

At Addison’s Compass Public Relations, we take writing in AP Style very seriously. We prepare your press releases, social media releases, articles, and anything else written for the media or web in AP Style. Media love this, it takes them much less time to copy-edit your material and heightens the chances of getting your information published!!

If you have any questions, drop us a line. We’d be happy to help.